LGPN Conference

LGPN North 2023

22nd - 23rd June, Hilton Deansgate, Manchester

  • Day 1
  • Day 2

22 June 2023

  • 8:00 am - 8:45 am

    Main Room

    Registration

  • 8:45 am - 8:55 am

    Main Room

    Chair's Opening Remarks

    Kate Waterhouse

    Executive Director (Strategy and Transformation)
    Bury Council

    Welcome to the Local Gov Partnership Network. We’ve never been in such a challenging landscape as we are now, and at times like this we need each other. What we want to do is share evidence-based practice to support each other in the c...

  • 8:55 am - 9:40 am

    Main Room

    Panel Discussion: Doing more with less

    Kate Waterhouse

    Executive Director (Strategy and Transformation)
    Bury Council

    Chris Wanley

    Director of IT
    Manchester City Council

    Nicola Harvey

    Service Director – Customer and Digital Services
    Edinburgh City Council

    Rob Thomas

    Chief Executive
    Vale of Glamorgan Council

    With the financial crisis hitting councils across the country, it is becoming more difficult to meet the increasing demand on services. We are working with less, but the level of expectation from our customers remains the same. This sess...

  • 9:40 am - 10:00 am

    Main Room

    Unlocking Total Experience: Bridging the Gap Between Citizen and Employee Experience

    James Horsley

    Head of Health & Public Sector
    Content Guru

    Recent global events and technological advances have altered both citizen and employee expectations of the contact centre. Meeting citizens where they are – on any channel at any time – is no longer a luxury; it is essential to servi...

  • 10:00 am - 10:40 am

    Main Room

    Dragon's Den: Speed Presentations

    Dragons’ Den – a quick-fire pitch session featuring all of our sponsors. Each supplier delivers a 90-second elevator pitch about their solution – giving you an opportunity to earmark suppliers and solutions you are most interested ...

  • 10:45 am - 12:00 pm

    Main Room

    Coffee Break and Business Meetings

    15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.

  • 12:05 pm - 12:25 pm

    Main Room

    Finding efficiencies through shared service partnerships

    Sam Smith

    Assistant Director of IT & Digital Services
    Cambridgeshire County Council & Peterborough City Council

    With local government under huge strain to meet the needs of its citizens, councils will need to look for new radical initiatives. Collaborative working and shared services provide a cost-saving solution to budgetary challenges and new o...

  • 12:30 pm - 12:50 pm

    Main Room

    AI: the next big WannaCry

    Mark Cunningham-Dickie

    Senior Incident Responder
    Quorum Cyber

    Quorum Cyber Senior Incident Responder Mark Cunningham-Dickie will share his thoughts on what a WannaCry-scale AI empowered cyber-attack could look like.

    AI-based attacks would likely possess greater adaptability and evasion capab...

  • 12:50 pm - 1:10 pm

    Main Room

    Ensuring financial sustainability

    Michael Hudson

    Executive Director Finance & Resources
    Cambridgeshire County Council

    In the face of funding pressures faced in every level of local government and the continued impact of the pandemic, a clear, sustainable and robust financial strategy will be essential in order to continue to deliver critical services to...

  • 1:10 pm - 1:55 pm

    Main Room

    Networking Lunch

    An opportunity to connect with your peers and suppliers to talk over the learnings from the event. Lunch is served buffet style and a range of options are available to cater for different dietary requirements.

  • 2:00 pm - 2:20 pm

    Main Room

    Supporting the green agenda

    Michael Gallagher

    Head of Midlands Net Zero Hub
    Nottingham City Council

    The green agenda is at the forefront of government priorities, with net zero targets being the driving force. However, what are local governments doing to support this, what resources are available, and is it enough? This session explore...

  • 2:25 pm - 2:45 pm

    Main Room

    Unlock the value of data collaboration

    Craig Daniels

    Local Government Industry Lead
    ANS

    Jon Burt

    Head of Enterprise Architect, Manchester City Council
    ANS - Partner

    The pandemic further increased an already growing awareness of the opportunities that data and analytics can bring to Greater Manchester’s (GM) public bodies and the greater Manchester region is looking to help the realise these benefi...

  • 2:50 pm - 3:10 pm

    Main Room

    The Impact of Automation – The Where, The How & The Why Now?

    Naz Juna

    Strategic Account Executive
    SS&C Blue Prism

    David Cunliffe

    Intelligent Automation Lead
    West Moorland & Furness Council

    Blue Prism’s Intelligent Automation platform has proved itself as a tried and tested solution for improving efficiency and maximising productivity across the UK Public Sector, saving thousands of staff hours. As capabilities mature, Lo...

  • 3:15 pm - 4:30 pm

    Main Room

    Coffee Break and Business Meetings

    15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.

  • 4:35 pm - 5:05 pm

    Main Room

    Panel Discussion: How to implement a customer-centric digital strategy

    Kate Waterhouse

    Executive Director (Strategy and Transformation)
    Bury Council

    Emeran Saigol

    Operational Director Digital, Customer Experience and Community Safety
    London Borough of Redbridge

    Nataša Patterson

    Chief Digital and Data Officer
    London Borough of Lambeth

    Sam Smith

    Assistant Director of IT & Digital Services
    Cambridgeshire County Council & Peterborough City Council

    Anthony Baxter

    Head of Business Change and ICT
    South Derbyshire Council

    Local government is a traditionally slow-moving sector when it comes to modernisation and technology. However, it is crucial for our councils to start looking towards the future. Digitalisation has the potential to fundamentally transfor...

  • 5:10 pm - 5:30 pm

    Main Room

    The local government communications conundrum

    Ian Sherring

    Account Executive - Public Sector Enterprise
    RingCentral

    Two years on from the start of the pandemic, we look at the impact of the accelerated move to cloud communications and discuss opportunities for “cloud 2.0”

  • 5:35 pm - 5:55 pm

    Main Room

    Commercial Council

    Steven Broomhead

    Chief Executive
    Warrington Borough Council

    Without stable, predictable, or sufficient funding, local government is in real need of entrepreneurial approaches to creating additional place-based revenue streams. The ambitious process of commercialising local government isn’t new,...

  • 6:05 pm - 6:10 pm

    Main Room

    Chair's Closing Remarks

  • 6:10 pm - 7:45 pm

    Main Room

    Hotel Check-in/Free Time

    Overlooking the Manchester metropolis, the 23-story Hilton Deansgate hotel is in the heart of the city center. Manchester Arena and Piccadilly Station are a mile away and we are surrounded by museums, shops and restaurants. Wake up to fl...

  • 7:45 pm - 10:00 pm

    Main Room

    Drinks Reception & Networking Dinner

    Networking sessions – throughout the event we host a networking lunch as well as a dinner and drinks reception to give you ample opportunity to connect with your peers and suppliers over the learnings from the event. Dinner is served i...

  • 12:50 pm - 1:10 pm

    Breakout Room 1

    How to embark on a digital transformation journey

    Jason Tillyard

    Head of ICT and Transformation
    Dartford Borough Council

    Digital transformation is a journey, not a destination. How can we ensure we all have the understanding of what the journey looks like? And is the strategy built in-line with what the citizen wants?

    This session will show how to g...

  • 2:25 pm - 2:45 pm

    Breakout Room 1

    Mobilising Sustainable Practices - today, for the benefit of tomorrow

    Steve Haskew

    Director of Sustainability & Client Engagement
    Circular Computing

    Local government have a responsibility to employ (where practicable) sustainable procurement practices to help achieve the commitments of Central Government, and the UN – least of which are commitments to net zero carbon targets, and b...

  • 2:50 pm - 3:10 pm

    Breakout Room 1

    Empowering Local Authorities for Sustainable Progress: Harnessing Data, Wellbeing, and Sustainability

    Rich Gwyther

    Public Sector Sales Director
    SAP

    Join us to explore how Local Authorities can thrive in the modern era. Gain valuable insights into leveraging data-driven services, fostering employee wellbeing, and driving sustainability. Discover strategies and innovative approaches t...

  • 5:10 pm - 5:30 pm

    Breakout Room 1

    It’s time to get the network out of the way: Providing improved public services with less resource, time and staff

    Naomi Elia

    Sales Manager
    Juniper Networks in partnership with Block

    Decreasing budgets, increasing costs, overworked staff and more devices being connected to the network demands a best of breed, industry leading technology.

    As a Leader in the Gartner® Magic Quadrant™ for Enterprise Wired and W...

  • 12:50 pm - 1:10 pm

    Breakout Room 2

    Lessons from a change programme

    Stuart MacMillan

    Change Programme Lead
    South Ayrshire Council

    In summer 2021, South Ayrshire Council launched its new change programme. The cornerstone of the programme is the approach to benefit realisation and how that is changing the way projects are set-up and delivered.

    What are the l...

  • 2:25 pm - 2:45 pm

    Breakout Room 2

    Drive efficiency, mitigate risks and drive value for your Council via effective Spend Analysis

    Michael Westrup

    Account Manager
    Unit4

    Explore the benefits of Spend Analytics for your Council and understand how Departments can allocate and prioritise their resources and control maverick spend.

    Learn how to increase efficiency and free up more time for high-value ...

Register Now

LGPN North 2023

22nd - 23rd June, Hilton Deansgate, Manchester