Delivering Tangible Solutions For Real-World Issues

LGPN NORTH 2023 AGENDA

LGPN is a unique, two-day learning and networking event which brings together the most inspirational leaders and transformational suppliers in the local gov sector to share cutting-edge insight, knowledge and experience. Our agenda is carefully curated to address the most relevant and emerging challenges in the sector.

LGPN North 2023

22nd - 23rd June, Hilton Deansgate, Manchester

Day 1
Day 2

22 June 2023

8:00 am - 8:45 am

Main Room

Registration
8:45 am - 8:55 am

Main Room

Chair's Opening Remarks

Kate Waterhouse

Chief Information Officer
Bury Council

Welcome to the Local Gov Partnership Network. We’ve never been in such a challenging landscape as we are now, and at times like this we need each other. What we want to do is share evidence-based
practice to support each other in...

Welcome to the Local Gov Partnership Network. We’ve never been in such a challenging landscape as we are now, and at times like this we need each other. What we want to do is share evidence-based
practice to support each other in the coming times. Across the two days, there is going to be something there for everybody. I’ll be
there to host you, but also to learn in equal measure.
8:55 am - 9:40 am

Main Room

Panel Discussion: Doing more with less

Kate Waterhouse

Chief Information Officer
Bury Council

Nicola Harvey

Chief Officer, Director of Customer and Digital Services
City of Edinburgh Council

Rob Thomas

Chief Executive
Vale of Glamorgan Council

With the financial crisis hitting councils across the country, it is becoming more difficult to meet the increasing demand on services. We are working with less, but the level of expectation from our customers remains the same. This sess...

With the financial crisis hitting councils across the country, it is becoming more difficult to meet the increasing demand on services. We are working with less, but the level of expectation from our customers remains the same. This session will show examples of effective budget management, how to identify opportunities to save costs, and ways in which we can be more financially efficient and sustainable.
9:40 am - 10:00 am

Main Room

Headline Presentation
10:00 am - 10:40 am

Main Room

Dragon's Den: Speed Presentations

Dragons’ Den – a quick-fire pitch session featuring all of our sponsors. Each supplier delivers a 90-second elevator pitch about their solution – giving you an opportunity to earmark suppliers and solutions you are most interested ...

Dragons’ Den – a quick-fire pitch session featuring all of our sponsors. Each supplier delivers a 90-second elevator pitch about their solution – giving you an opportunity to earmark suppliers and solutions you are most interested in.
10:45 am - 12:00 pm

Main Room

Coffee Break and Business Meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
12:05 pm - 12:25 pm

Main Room

Finding efficiencies through shared service partnerships

Sam Smith

Assistant Director of Digital Services
Cambridgeshire County Council & Peterborough City Council

With local government under huge strain to meet the needs of its citizens, councils will need to look for new radical initiatives. Collaborative working and shared services provide a cost-saving solution to budgetary challenges and new o...

With local government under huge strain to meet the needs of its citizens, councils will need to look for new radical initiatives. Collaborative working and shared services provide a cost-saving solution to budgetary challenges and new opportunities for development within local government. This case study will delve into the ways we can leverage local partnerships to strengthen the public sector and make the most of limited resources.
12:30 pm - 12:50 pm

Main Room

Platinum Sponsor Presentation
12:55 pm - 1:15 pm

Main Room

Managing culture change

Stuart MacMillan

Project Implementation Co-ordinator
South Ayrshire Council

There is no denying that there has been a huge cultural shift in many local government departments since the introduction of flexible and remote working. Digital transformation within the workforce has changed how and when we work. In a ...

There is no denying that there has been a huge cultural shift in many local government departments since the introduction of flexible and remote working. Digital transformation within the workforce has changed how and when we work. In a traditionally slow-moving sector, local government must ensure that our staff aren’t left behind. In this session, we will be looking at how we can empower our staff to take our systems and services forward at a significant pace.
1:15 pm - 2:00 pm

Main Room

Networking Lunch

An opportunity to connect with your peers and suppliers to talk over the learnings from the event. Lunch is served buffet style and a range of options are available to cater for different dietary requirements.
2:00 pm - 2:20 pm

Main Room

The role of digital in social care

Leonardo Tantari

Chief Digital Information Officer
Leeds City Council

With social care taking up such a huge percentage of the local government budget and responsibility, how can we leverage digital transformation to manage costs without compromising on safety and quality of care? With digital technology, ...

With social care taking up such a huge percentage of the local government budget and responsibility, how can we leverage digital transformation to manage costs without compromising on safety and quality of care? With digital technology, we can offer our citizens greater independence, improve communication between departments for citizens who present complex needs, and allow employees to focus on face-to-face care over administration tasks.
2:25 pm - 2:45 pm

Main Room

Sponsor Presentation
2:50 pm - 3:10 pm

Main Room

Sponsor Presentation
3:15 pm - 4:30 pm

Main Room

Coffee Break and Business Meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
4:35 pm - 5:15 pm

Main Room

Panel Discussion: How to implement a customer-centric digital strategy

Kate Waterhouse

Chief Information Officer
Bury Council

Emeran Saigol

Director of Digital
London Borough of Redbridge

Natasa Patterson

Director of Resident Experience and Digital
London Borough of Lambeth

Sam Smith

Assistant Director of Digital Services
Cambridgeshire County Council & Peterborough City Council

Anthony Baxter

Chief Information Officer
South Derbyshire District Council

Local government is a traditionally slow-moving sector when it comes to modernisation and technology. However, it is crucial for our councils to start looking towards the future. Digitalisation has the potential to fundamentally transfor...

Local government is a traditionally slow-moving sector when it comes to modernisation and technology. However, it is crucial for our councils to start looking towards the future. Digitalisation has the potential to fundamentally transform our services, engage our citizens and make the most of our resources. As the pace of change is accelerating, we risk losing sight of what really matters; meeting the needs and expectations of our customers. In this panel discussion, our speakers will look at ways to ensure that the customer is at the centre of every stage of digital transformation.
5:20 pm - 5:40 pm

Main Room

Sponsor Presentation
5:45 pm - 6:05 pm

Main Room

Commercial Council

Steve Broomhead

Chief Executive
Warrington Borough Council

Without stable, predictable, or sufficient funding, local government is in real need of entrepreneurial approaches to creating additional place-based revenue streams. The ambitious process of commercialising local government isn’t new,...

Without stable, predictable, or sufficient funding, local government is in real need of entrepreneurial approaches to creating additional place-based revenue streams. The ambitious process of commercialising local government isn’t new, but the shift is reluctant and difficult. It will take a change in outlook, an upskilling of employees and innovative thinking to avoid cutting important services and survive through tough economic times.
6:05 pm - 6:10 pm

Main Room

Chair's Closing Remarks
6:10 pm - 7:45 pm

Main Room

Hotel Check-in/Free Time

Overlooking the Manchester metropolis, the 23-story Hilton Deansgate hotel is in the heart of the city center. Manchester Arena and Piccadilly Station are a mile away and we are surrounded by museums, shops and restaurants. Wake up to fl...

Overlooking the Manchester metropolis, the 23-story Hilton Deansgate hotel is in the heart of the city center. Manchester Arena and Piccadilly Station are a mile away and we are surrounded by museums, shops and restaurants. Wake up to floor-to-ceiling views and spend the evening sipping cocktails at Cloud 23- the highest bar in the city. Our health club features a fitness center, indoor pool, sauna and steam room
7:45 pm - 10:00 pm

Main Room

Drinks Reception & Networking Dinner

Networking sessions – throughout the event we host a networking lunch as well as a dinner and drinks reception to give you ample opportunity to connect with your peers and suppliers over the learnings from the event. Dinner is served i...

Networking sessions – throughout the event we host a networking lunch as well as a dinner and drinks reception to give you ample opportunity to connect with your peers and suppliers over the learnings from the event. Dinner is served in formal-style seating to a set menu. Our delegate team will speak to you to ensure we cater for any specific dietary requirements.
12:55 pm - 1:55 pm

Breakout Room 1

Supporting the green agenda

Michael Gallagher

Head of Midlands Net Zero Hub
Nottingham City Council

The green agenda is at the forefront of government priorities, with net zero targets being the driving force. However, what are local governments doing to support this, what resources are available, and is it enough? This session explore...

The green agenda is at the forefront of government priorities, with net zero targets being the driving force. However, what are local governments doing to support this, what resources are available, and is it enough? This session explores what steps are being taken, providing first-hand insights from the Net Zero Hub project, and what more can be done to understand the role of Local Government in supporting action against climate change.
12:55 pm - 1:15 pm

Breakout Room 2

Putting people first

Jamaila Hussain

Corporate Director of Adults and Integration
City of York Council

In this session, we will explore the benefits of a person-centred approach to care, where individuals are at the centre of decision making and their needs are met by coordinated services across health and social care.

We will also...

In this session, we will explore the benefits of a person-centred approach to care, where individuals are at the centre of decision making and their needs are met by coordinated services across health and social care.

We will also discuss strategies for developing effective partnerships with providers and agencies, as well as implementing innovative approaches to care, such as digital health technologies.

23 June 2023

8:45 am - 8:50 am

Main Room

Chair's Opening Remarks

Stephen Young

Chief Executive
Halton Borough Council

Welcome to Day 2 of the Local Gov Partnership Network.
8:50 am - 9:10 am

Main Room

Changing mindsets and culture

Sam Pittam-Smith

Director of Transformation
Norfolk County Council

As leaders in local councils, you understand the importance of creating a culture of innovation and change, but implementing lasting change can be a daunting task.

We will discuss strategies for building a culture of trust, openne...

As leaders in local councils, you understand the importance of creating a culture of innovation and change, but implementing lasting change can be a daunting task.

We will discuss strategies for building a culture of trust, openness, and collaboration, and explore ways to empower your workforce to embrace new ways of thinking and working.
9:10 am - 9:30 am

Main Room

Platinum Sponsor Presentation
9:30 am - 9:50 am

Main Room

Improving customer experience with automation

Keith McDowell

Application Development Manager
Norfolk County Council

Automation is growing in local government, as it is most sectors. This comes from a pressing need to reduce costs and increase productivity. Used correctly, automation can improve the customer experience by extending the hours that peopl...

Automation is growing in local government, as it is most sectors. This comes from a pressing need to reduce costs and increase productivity. Used correctly, automation can improve the customer experience by extending the hours that people can contact their council, by ensuring that they are directed to the correct department and by receiving faster responses. However, these new technologies are only useful if we understand our citizens’ diverse needs our citizens and ensure we aren’t compromising on personalisation or accessibility.
9:55 am - 10:15 am

Main Room

Sponsor Presentation
10:20 am - 10:40 am

Main Room

Creating an inclusive borough and workplace

Mathurini Visakan

Equalities and Systems Change Lead
London Borough of Camden

Funding cuts, low recruitment and the pandemic may have delayed local government in their plans to address social inequalities both in their borough and within their workforce. It is important however to not let any parts of our populati...

Funding cuts, low recruitment and the pandemic may have delayed local government in their plans to address social inequalities both in their borough and within their workforce. It is important however to not let any parts of our population get left behind, particularly when the current political and financial environment could disproportionally affect the most vulnerable and disadvantaged members of our community.
10:45 am - 11:45 am

Main Room

Coffee Break and Business Meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
11:50 am - 12:10 pm

Main Room

Improving outcomes for our citizens and staff

Dwayne Johnson

Chief Executive
Sefton Borough Council

In the current divisive political and financial environment, local government will need to work hard to regain its citizens’ trust. In this session, Dwayne Johnson will explore how we can understand and meet the needs of our citizens a...

In the current divisive political and financial environment, local government will need to work hard to regain its citizens’ trust. In this session, Dwayne Johnson will explore how we can understand and meet the needs of our citizens and staff which will be elementary to delivering social care, improving local services and supporting the population through a cost-of-living crisis, and will also share how the Liverpool region is digitally connecting up areas of disadvantage to address these matters
12:10 pm - 12:30 pm

Main Room

Sponsor Presentation
12:30 pm - 1:10 pm

Main Room

Panel Discussion: Solving the workforce challenge in local government

Stephen Young

Chief Executive
Halton Borough Council

Eamonn Boylan

Chief Executive
Greater Manchester Combined Authority

Neisha Porter

Head of Organisational Development
London Borough of Sutton

Rob Thomas

Chief Executive
Vale of Glamorgan Council

Michael Hudson

Executive Director Finance & Resources
Cambridgeshire County Council

Liam Johnson

Workforce Transformation Lead
Bury Council

Given the national challenge with recruitment and retention, local councils are at capacity with resource. The stakes are high; staff shortages are threatening our local services. With no end in sight to budgetary restrictions, how can w...

Given the national challenge with recruitment and retention, local councils are at capacity with resource. The stakes are high; staff shortages are threatening our local services. With no end in sight to budgetary restrictions, how can we improve
the performance of an already stretched workforce? This session will explore how we can get the best from our people!
1:10 pm - 1:15 pm

Main Room

Chair's Closing Remarks
1:15 pm - 2:00 pm

Main Room

Networking Lunch

An opportunity to connect with your peers and suppliers to talk over the learnings from the event. Lunch is served buffet style and a range of options are available to cater for different dietary requirements.
10:20 am - 10:40 am

Breakout Room 1

How to embark on a digital transformation journey

Jason Tillyard

Head of ICT and Transformation
Dartford Borough Council

Digital transformation is a journey, not a destination. How can we ensure we all have the understanding of what the journey looks like? And is the strategy built in-line with what the citizen wants?

This session will show how to g...

Digital transformation is a journey, not a destination. How can we ensure we all have the understanding of what the journey looks like? And is the strategy built in-line with what the citizen wants?

This session will show how to get the basics right, and how to set realistic targets for success.
10:20 am - 10:40 am

Breakout Room 2

Ensuring financial sustainability

Michael Hudson

Executive Director Finance & Resources
Cambridgeshire County Council

In the face of funding pressures faced in every level of local government and the continued impact of the pandemic, a clear, sustainable and robust financial strategy will be essential in order to continue to deliver critical services to...

In the face of funding pressures faced in every level of local government and the continued impact of the pandemic, a clear, sustainable and robust financial strategy will be essential in order to continue to deliver critical services to our residents. In this session, Michael Hudson will explore how to prioritise funding on a more local level to create better resilience and help us meet the needs of our staff and citizens.

Day 1
Day 2

Delivering Tangible Solutions For Real-World Issues

Delivering Tangible Solutions For Real-World Issues

LGPN NORTH 2023 AGENDA

LGPN North 202322nd - 23rd June, Hilton Deansgate, Manchester

22 June 2023

8:00 am - 8:45 am

Main Room

Registration

8:45 am - 8:55 am

Main Room

Chair's Opening Remarks

Kate Waterhouse

Chief Information Officer Bury Council

8:55 am - 9:40 am

Main Room

Panel Discussion: Doing more with less

Kate Waterhouse

Chief Information Officer Bury Council

Nicola Harvey

Chief Officer, Director of Customer and Digital Services City of Edinburgh Council

Rob Thomas

Chief Executive Vale of Glamorgan Council

9:40 am - 10:00 am

Main Room

Headline Presentation

10:00 am - 10:40 am

Main Room

Dragon's Den: Speed Presentations

10:45 am - 12:00 pm

Main Room

Coffee Break and Business Meetings

12:05 pm - 12:25 pm

Main Room

Finding efficiencies through shared service partnerships

Sam Smith

Assistant Director of Digital Services Cambridgeshire County Council & Peterborough City Council

12:30 pm - 12:50 pm

Main Room

Platinum Sponsor Presentation

12:55 pm - 1:15 pm

Main Room

Managing culture change

Stuart MacMillan

Project Implementation Co-ordinator South Ayrshire Council

1:15 pm - 2:00 pm

Main Room

Networking Lunch

2:00 pm - 2:20 pm

Main Room

The role of digital in social care

Leonardo Tantari

Chief Digital Information Officer Leeds City Council

2:25 pm - 2:45 pm

Main Room

Sponsor Presentation

2:50 pm - 3:10 pm

Main Room

Sponsor Presentation

3:15 pm - 4:30 pm

Main Room

Coffee Break and Business Meetings

4:35 pm - 5:15 pm

Main Room

Panel Discussion: How to implement a customer-centric digital strategy

Kate Waterhouse

Chief Information Officer Bury Council

Emeran Saigol

Director of Digital London Borough of Redbridge

Natasa Patterson

Director of Resident Experience and Digital London Borough of Lambeth

Sam Smith

Assistant Director of Digital Services Cambridgeshire County Council & Peterborough City Council

Anthony Baxter

Chief Information Officer South Derbyshire District Council

5:20 pm - 5:40 pm

Main Room

Sponsor Presentation

5:45 pm - 6:05 pm

Main Room

Commercial Council

Steve Broomhead

LGPN North 2023

22nd - 23rd June, Hilton Deansgate, Manchester

Chief Information Officer
Bury Council

Chief Information Officer
Bury Council

Chief Officer, Director of Customer and Digital Services
City of Edinburgh Council

Chief Executive
Vale of Glamorgan Council

Assistant Director of Digital Services
Cambridgeshire County Council & Peterborough City Council

Project Implementation Co-ordinator
South Ayrshire Council

Chief Digital Information Officer
Leeds City Council

Chief Information Officer
Bury Council

Director of Digital
London Borough of Redbridge

Director of Resident Experience and Digital
London Borough of Lambeth

Assistant Director of Digital Services
Cambridgeshire County Council & Peterborough City Council

Chief Information Officer
South Derbyshire District Council

Chief Executive
Warrington Borough Council

Head of Midlands Net Zero Hub
Nottingham City Council

Corporate Director of Adults and Integration
City of York Council

Chief Executive
Halton Borough Council

Director of Transformation
Norfolk County Council

Application Development Manager
Norfolk County Council

Equalities and Systems Change Lead
London Borough of Camden

Chief Executive
Sefton Borough Council

Chief Executive
Halton Borough Council

Chief Executive
Greater Manchester Combined Authority

Head of Organisational Development
London Borough of Sutton

Chief Executive
Vale of Glamorgan Council