LGPN Conference

LGPN South 2023

28th - 29th November, Radisson Blu, Edwardian Hotel, Heathrow

  • Day 1
  • Day 2

28 November 2023

  • 8:00 am - 8:45 am

    Main Room

    Registration

  • 8:50 am - 9:15 am

    Main Room

    Chair’s opening fireside chat: A New Era in Local Government

    Jonathan Stephenson

    Chief Executive
    Brentwood and Rochford

    Rachel McKoy

    Director of Law & Governance
    London Borough of Hounslow

    • Against the backdrop of ongoing major challenges, the coming of OFLOG and an impending general election is an opportunity for f...
  • 9:15 am - 9:40 am

    Main Room

    Panel Discussion: Reimaging Local Government with AI

    Jonathan Stephenson

    Chief Executive
    Brentwood and Rochford

    Ade Bamigboye

    Chief Technology Officer
    Royal Borough of Kensington & Chelsea

    Paul Cracknell

    Executive Director of Strategy and Transformation
    Norfolk County Council

    Emeran Saigol

    Director of Digital
    London Borough of Redbridge

    Sam Smith

    Assistant Director of IT & Digital Services
    Cambridgeshire County Council & Peterborough City Council

    Join us as we delve into the innovative applications of AI in various facets of local government, from enhancing service delivery and optimising resource allocation to improving decision-making and fostering citizen engagement. Engage wi...

  • 9:40 am - 10:00 am

    Main Room

    Headline Sponsor Presentation

  • 10:00 am - 10:40 am

    Main Room

    Dragon's Den: Speed Presentations

    Dragons’ Den – a quick-fire pitch session featuring all of our sponsors. Each supplier delivers a 90-second elevator pitch about their solution – giving you an opportunity to earmark suppliers and solutions you are most interested ...

  • 10:45 am - 12:00 pm

    Main Room

    Coffee Break and Business Meetings

    15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.

  • 12:05 pm - 12:25 pm

    Main Room

    Addressing the Digital Divide: What is the Local Authority's Role?

    Ceren Clulow

    Programme Director
    Connecting Cambridgeshire – Cambridgeshire County Council

    In this presentation, we will hear from Cambridgeshire Country Council as we explore the crucial role that local authorities will play in addressing the digital divide and fostering digital inclusion.

    We will delve into the challe...

  • 12:30 pm - 12:50 pm

    Main Room

    Gold Sponsor Presentations

  • 12:55 pm - 1:15 pm

    Main Room

    Embedding the customer journey into the culture of the organisation

    Daniel Charles Mouawad

    Chief Executive Officer
    Spelthorne Borough Council

    How can we adopt a citizen-centric approach that revolutionises the way in which we serve our communities?

    Through compelling case studies and best practices, we will showcase how integrating the customer journey throughout all to...

  • 1:15 pm - 1:55 pm

    Main Room

    Networking Lunch

    An opportunity to connect with your peers and suppliers to talk over the learnings from the event. Lunch is served buffet style and a range of options are available to cater for different dietary requirements.

  • 2:00 pm - 2:20 pm

    Main Room

    Platinum Sponsor Presentation

  • 2:25 pm - 2:45 pm

    Main Room

    Building a data-driven decision making culture

    Jon McGinty

    Managing Director
    Gloucester City Council

    This presentation will explore how embracing data can drive informed choices and transformative outcomes.
    Learn how to establish a culture that values evidence-based decision making, emphasises data governance, and enhanced cyber s...

  • 2:50 pm - 3:10 pm

    Main Room

    Gold Sponsor Presentations

  • 3:15 pm - 4:30 pm

    Main Room

    Coffee Break and Business Meetings

    15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.

  • 4:35 pm - 5:15 pm

    Main Room

    Driving sustainable futures: innovating towards net zero

    Rachel McKoy

    Director of Law & Governance
    London Borough of Hounslow

    Ceren Clulow

    Programme Director
    Connecting Cambridgeshire – Cambridgeshire County Council

    Trevor Scott

    Chief Executive
    Wealden District Council

    Jennifer Wilson-Marklew

    Cabinet member with responsibility for Sustainability, Climate Action and Transport
    Milton Keynes Council

    Bret Willers

    Head of Climate Change & Sustainability
    Coventry City Council

    Explore the forefront of sustainable practices as we delve into the critical topic of achieving net zero in local councils.

    Discover groundbreaking innovations, strategies, and initiatives driving environmental sustainability with...

  • 5:20 pm - 5:40 pm

    Main Room

    Redesigning processes to realise efficiency savings

    Steven Pink

    Chief Financial Officer
    Havant Borough Council

    Join us to learn how to unlock operational excellence, enhance service delivery, and drive cost-effective outcomes by embracing process redesign as a catalyst for positive change within your organisation.

  • 5:45 pm - 6:10 pm

    Main Room

    Promoting mental health and wellbeing: the impact on staff retention

    Donna Nolan

    Chief Executive
    Watford Borough Council

    Explore strategies to create a supportive work environment that nurtures mental wellbeing, encourages work-life balance, and provides access to resources for mental health support. Join us to discover practical approaches to enhance staf...

  • 6:10 pm - 6:15 pm

    Main Room

    Chair's Closing Remarks

  • 6:15 pm - 7:30 pm

    Main Room

    Hotel Check-in/Free Time

  • 7:30 pm - 10:00 pm

    Main Room

    Drinks Reception & Networking Dinner

    Networking sessions – throughout the event we host a networking lunch as well as a dinner and drinks reception to give you ample opportunity to connect with your peers and suppliers over the learnings from the event. Dinner is served i...

  • 12:55 pm - 1:15 pm

    Breakout Room 1

    Tech innovation: the role of technology in social care

    Paul Cracknell

    Executive Director of Strategy and Transformation
    Norfolk County Council

    Join us as we explore the transformative potential of cutting-edge technologies and their impact on empowering both caregivers and care recipients.

    Discover how tech solutions such as remote monitoring, assistive devices, and digi...

  • 2:25 pm - 2:45 pm

    Breakout Room 1

    Implementing an impactful and practical digital strategy

    Beau Stanford-Francis

    Director of Public Realm and Interim Director of Highways and Transportation
    London Borough of Newham

    This session will guide you through the essential steps in developing a digital strategy that aligns with the unique needs and goals of local government.

    Explore the transformative potential of digital technologies and their impac...

  • 5:20 pm - 5:40 pm

    Breakout Room 1

    What does true collaboration across health and social care look like?

    Edd de Coverly

    Edd de Coverly
    Melton Borough Council

    Join us as we unravel the key elements that define successful partnerships and their impact on delivering integrated, people centric care.

    Discover how effective collaboration can bridge the gaps between sectors, streamline proces...

  • 12:55 pm - 1:15 pm

    Breakout Room 2

    How can we ensure that local government is an attractive career choice?

    Sarah Richardson

    Head of Strategy People and Change
    Surrey County Council

    We will delve into the key drivers that shape career choices and discuss how local government can align its offerings to meet the aspirations of the workforce.

    From competitive compensation and benefits packages to professional de...

  • 2:25 pm - 2:45 pm

    Breakout Room 2

    Utilising automation to improve customer experience

    Fil Kamps

    Centre of Excellence Lead, Strategy & Enterprise Architecture Team, Technology Commissioning & Strategy, Technology, Deputy Chief Executive’s Department
    Kent County Council

    Gain valuable insights into successful automation implementation strategies and learn how to strike the right balance between technology and personalised human interactions.

    Join us to unlock the transformative potential of automa...

  • 5:20 pm - 5:40 pm

    Breakout Room 2

    How to effectively meet the increase in demand and expectation of local services

    Greg Campbell

    Joint Director of Policy & Delivery
    Rochford District Council & Brentwood Borough Council

    Explore key strategies and innovative approaches to boosting operational efficiency and harnessing technology to meet the rising demand and level of expectation of services.

    From upskilling initiatives to leveraging advanced techn...

Register Now

LGPN South 2023

28th - 29th November, Radisson Blu, Edwardian Hotel, Heathrow